Tech support question/suggestion

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Question

Postby Blue Moon » Sat Jan 05, 2008 9:46 am

Someone mentioned to me that they're having difficulties with composing long posts, in that they get timed-out and reverted back to the login screen, losing all they've typed.

I'm not experiencing this problem, so can't trouble-shoot it very well.

Is anyone else having the same problem? If so, please send me a PM.

Thanks.
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Forum update

Postby admin » Fri Mar 25, 2011 8:42 pm

Hi folks,

We have installed an update for the new forum software. Please contact the coordinator or one of the moderators if you have any difficulties.

Thank you.

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Tech support question/suggestion

Postby Adianoeta » Sun Jul 08, 2012 5:41 pm

This may be more of a question than a suggestion, but I didn't see a tech support board so... I have an app on my iPhone that allows me to post in various forums. It asks only for a URL and is working on other sites, but not this one. Am I doing something wrong, or is this forum just not compatible with the app? (I suppose my suggestion is that if it's not, it should be!) Thanks for helping the newb. :)
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Re: Tech support question/suggestion

Postby PaigeB » Sun Jul 08, 2012 9:30 pm

I found you, but I am no techie... our tech guy should be with you shortly!
If I'm not able to say how I'm working my program today, then I'm not working my program.
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Re: Tech support question/suggestion

Postby Marc L » Wed Jul 11, 2012 11:08 am

Image

Well it doesn't and that's the way it is so get a better phone or phone app.
Or maybe read the phone user manual...

SuperTech :D
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Re: Tech support question/suggestion

Postby ann2 » Thu Jul 12, 2012 1:29 am

The user "MarcLacroix" is not a member of the forums moderators. Please don't take what he posts as a communication from the technical support available in e-AA. He is just making a personal comment that does not represent the e-AA Forums committee nor the e-AA group.

Please let us know how it is working for you, and thanks for being here!

Ann

MarcLacroix wrote:Image

Well it doesn't and that's the way it is so get a better phone or phone app.
Or maybe read the phone user manual...

SuperTech :D
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Re: Tech support question/suggestion

Postby Blue Moon » Fri Jul 13, 2012 11:17 pm

Hi,

I am typing this on a iPhone, in the browser window. So posting from an i-device does work.

If any app is able to post to phpBB3 forums, it should work with this forum. But the e-AA group doesn't offer support to 3rd-party apps on mobile devices... where would we draw the line?

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Re: Tech support question/suggestion

Postby Todd M » Sat Jul 14, 2012 11:32 am

good point... it is a third party app I offerd... its the same app Chat-Help replies with

Could "openly" sharing suggestions about tech issues,
as it relates to this group and growth to the cyber AA world become a problem.
would it have been better for me to PM the person, and disclaimer my full knowlege of the 3rd party,
and that i'm not speaking or share for the group as a whole
YES

Yes apon review I think so... thank you Pointing this out... This is an AA recovery forum... on a tech forum
in the future I will PM anything of this nature with the disclaimers.

I have deleted my fist post.
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Re: Tech support question/suggestion

Postby Marc L » Sat Jul 14, 2012 12:39 pm

AA is about recovery from Alcoholism and not 'Why doesn't my stupid phone work right?'
That otta' help you draw the line.

Ann;
It is a good thing that I am not a moderator here. I'd 've probably deleted the original post and hurt that person's wittle feelings. :lol:

Insensitive
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Re: Tech support question/suggestion

Postby ann2 » Sat Jul 14, 2012 1:10 pm

TbearTodd wrote:Could "openly" sharing suggestions about tech issues,
as it relates to this group and growth to the cyber AA world become a problem.
would it have been better for me to PM the person, and disclaimer my full knowlege of the 3rd party,
and that i'm not speaking or share for the group as a whole
YES


Well, in my own opinion, no -- as a moderator, you have observed how we respond to requests for help, and you have absorbed the positive, helpful manner we attempt to share knowledge. You've accepted guidance by the rest of the committee members -- you respect the parameters of how we operate.

So I think your input within the forum is very useful, and it's also useful to share it with the rest of us who may want to help, and can learn something from you, and who may want to offer the same advice, but can see that you have given it.

Someone who is not part of the general service team may have useful information, but he or she isn't open to applying the basic service face of e-AA. We want to be a group that serves, serves and serves without mucking it up with ego.

Ann
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Re: Tech support question/suggestion

Postby Blue Moon » Sat Jul 14, 2012 1:20 pm

MarcLacroix wrote: Insensitive


Also ignorant. The poster's question had nothing to do with the phone, but with software mods needed for a 3rd-party app to work.

When you have nothing useful to contribute, why not shut up instead of everyone else having to tolerate your behaviour?
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Re: Tech support question/suggestion

Postby Blue Moon » Sun Jan 19, 2014 12:00 am

Most such apps fall into 1 of 3 categories:

. They force "advertising"
. They cost money
. They don't work

So far, we've kept 3rd-party advertising off e-AA. If someone has a viable suggestion for an ad-free app, please send me a PM so I can look at it (and perhaps find out if the groug would fund it).

Meanwhile, I've just started looking at an alternative possibility.
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PLEASE tell me how to close out my account

Postby serenitynow » Mon Dec 29, 2014 8:33 am

Spent half an hour trying to figure out how to do to it. I want to remove my forum account and my personal settings that go along with it.
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Re: PLEASE tell me how to close out my account

Postby ann2 » Mon Dec 29, 2014 9:04 am

As far as I know, deleting an account is an administrative function. I will go ahead and remove your username.

Thanks for being here!

Ann
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Re: PLEASE tell me how to close out my account

Postby PaigeB » Mon Dec 29, 2014 10:18 am

Her private message to me was also deleted. Thanks Ann, for handling serenity's request.
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